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Frequently Asked Questions
Find quick answers to common questions.
AirLessons FAQ
AirLessons is an online platform connecting students with experienced aviation instructors for virtual or in presence lessons. Whether you're studying for a pilot's license, need to prepare for an assessment or just want to improve your aviation knowledge, AirLessons helps you find the right instructor.
Both students and instructors can use AirLessons. Students looking for aviation-related lessons can book sessions, while certified instructors can offer their expertise through the platform.
Technical
A stable internet connection, a webcam, a microphone, and any necessary materials for your lesson (such as flight charts or manuals).
Yes, we use secure authentication and encrypted video calls to ensure a safe learning environment.
If you experience technical problems or have questions, reach out to our support team through the Help Center.
Yes, securely through AirLessons using Stripe. This ensures both student and instructor are protected and that cancellation policies are applied correctly.
Yes. After each completed payment, a digital invoice is generated automatically. You can download it from your “Transactions” section in your profile.
You can cancel a lesson from your dashboard. If you cancel more than 24 hours before the lesson, you will get a full refund. If it’s less than 24h, cancellation fees will apply.
AirLessons does not store or see your card information. All payment data is handled securely through Stripe, our external payment provider, which is fully PCI-DSS compliant.
Payment
AirLessons supports major credit cards and other secure payment options.